Our call center is a centralized department or facility that handles inbound and outbound communications, typically via telephone, to provide customer support, technical assistance, sales, and other services. Operating as a vital touchpoint between businesses and their customers, call centers are staffed by trained agents who manage inquiries, resolve issues, and enhance customer satisfaction. In today’s digital era, modern call centers often integrate multiple communication channels such as email, live chat, and social media, evolving into contact centers to deliver seamless, round-the-clock service across industries.